Profile photo of Angela

Hi! I'm Angela, a senior designer with 8 years experience, focusing on B2C, B2B & eCommerce.

As an end-to-end designer I lead design from strategy and concept development through to UX & UI design delivery, conducting research & testing throughout.‍

Featured case study overviews

Short overviews highlighting my approach & impact

3 min read

Responsive mockups of the Telstra small business self-service website on a desktop, tablet and mobile

Self-service billing & account management website redesign

Telstra  |  UX Designer

Read Telstra redesign overview

3 min read

Responsive mockups of the Dimplex eCommerce website on a mobile and desktop

Americas heating brands eCommerce & CMS replatform

Glen Dimplex  |  UX & UI Designer

Read Americas redesign overview

Work highlights gallery

Some of the digital products I've helped bring to life ✨
Red wine product listing page
Screens showing the search feature being used to search for bourbon
My BBX page showing an overview of a user's wines they are selling and bidding for
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Berry Bros. & Rudd - eCommerce, search, wine cellar management and BBX (fine wine exchange)
Magnet Kitchens Trade - eCommerce, sign-up, account & lead management
Telstra Plus loyalty program - awareness campaign, sign-up, points redemption
Page showing Cadet's range of electric heating products
Screens showing the Product Details Pages from a range of Americas brand sites
Page showing the shopping cart where a user can checkout to purchase 2 heaters
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Glen Dimplex Americas brands - eCommerce, help & support

All my case studies

Detailed project summaries showing my design process & breadth of skills from research through to delivery
A series of printouts and post-its on a wall

Design Strategy

Research

Small Business self-service design strategy

Telstra  |  Design Strategy team

Setting the vision for Small Business customers' self-service experience, through customer research & concept testing, to guide the re-platform of their mobile & broadband account management tools.

Read Design Strategy case study
A mockup of a billing self-service page on different devices

UX Design

Web

Accessibility

Self-service billing & account management website redesign

Telstra  |  Small Business team

Redesigning Telstra’s legacy ‘Your Telstra Tools’ website to improve usability and drive digital adoption by Small Business customers, realising 350% of the forecasted cost savings.

Read Self-service Redesign case study
Mobile and desktop mockups of the Cadet and Dimplex websites

UX Design

UI Design

Web

Accessibility

Americas heating brands eCommerce & CMS replatform

Glen Dimplex  |  Digital Experience Design team

Re-designing 5 brand sites to improve product discovery and enable direct to consumer eCommerce, delivering usability wins, accessibility and addressing key barriers to conversion.

Read Americas case study
Mobile mockups of the My Telstra app

Research

UX Design

App

My Telstra app concept design

Telstra  |  Design Strategy team

Defining the IA (Information Architecture) and conceptual design for a redesigned Telstra flagship app, to support an evolving technology roadmap.

Read My Telstra case study
Angela sketching a wireframe on a whiteboard

UX Design

One Step Broadband Migration explainer page

Telstra  |  Design Strategy team

Conceptualising an explainer page to overcome customer pain points by understanding complex scenarios and user flows.

Read One Step Migration case study
Angela arranging post-it notes on a wall

Research

UX Design

Broadband Digital Migration design sprint

Telstra  |  Design Strategy team

Facilitating a design sprint to rapidly align Marketing, IT and Design teams on a customer validated design solution.

Read Digital Migration case study
Want to get in touch?
contact@angelaclark.me
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